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Jerry Chadwick

Founder Director

It gives me great satisfaction to see how far the business has come since we established it over 20 years ago. Although I am now retired, I still take a keen interest in its development and it is a source of great pride to me that it is still run by our family, with the same values providing a great personal service along with excellent products and training.

Jo Thompson

Managing Director

I have over 20 years knowledge and experience in the cleaning industry and my vision is to make Spectrum the number one choice for customers who see the benefits of working in partnership with their suppliers and who value great service, innovative hygiene management support, good quality CHSA approved cleaning supplies and washroom service provision.

I enjoy the daily interactions with my customers, team and suppliers, who I care about and realise that without them I wouldn't have a business. I come from three generations of entrepreneurs all of whom have had their own businesses and I live by the motto "whatever you do in life try and be the best at it" My entrepreneurial heritage is what drives me and I put endless amounts of time and energy into my business ventures to ensure my stakeholders all receive positive outcomes.

My hobbies include, my two lovely children Emily and Lucy, walking my Labrador Archie, travelling to sunnier climates, nutrition and wine!. I enjoy dining out and I also like to entertain at home. I enjoy alternative therapies that include Shiatsu Massage and Meditation, which helps to quieten my mind, and I also like to go to the theatre. My passion however, is managing my business.

Pete Thompson

Founder Director

Along with my wife Jo and father-in law Jerry, I have been involved with the business since day one.   As Spectrum has gone from strength to strength, I have been very proud to see the results of our hard-work and long hours - it seems mad to think that we started trading from Jerry's garage (January 1995) when we take a moment to appreciate the position we are in now!

After deciding to set up another business around five years ago, my time currently only allows me to get involved with Spectrum on a part time basis. However, I am still very much on the front line and my responsibilities include customer service/ key account management, washroom services and assisting with deliveries and warehouse duties.

When I'm not working, I enjoy keeping fit at the gym and taking weekends away to go walking or support my football team, Norwich. However I would have to say I am at my most relaxed when chilling by a pool or on a beach in Cyprus! Nothing beats a bit of sunshine.

Tim Chadwick

General Manager

I have recently returned to my home town of Scarborough after gaining 18 years management experience working in London as a Facilities Manager.  During this time I managed various projects with the most notable being The British Museum, The National Gallery, The O2 and South Bank University in the public arena, although gained corporate experience working with companies such as IBM and McKinsey & Company.

I am very excited about my new role with Spectrum Cleaning Solutions and especially working alongside my sister Jo (our MD) as I believe that my management skills will be easily transferred into our family business, focusing on high standards of service delivery and client satisfaction, whilst ensuring good team moral and motivation!

Having just moved back to Scarborough, I am extremely busy with lots of home DIY. 

I do like my holidays, and have travelled extensively throughout Asia, Australia, Central America, as well as Europe.

Sam Binley

Relationship Manager

I really enjoy my role at Spectrum and my primary purpose is to develop and manage existing customer relationships within the business.

Delivering exceptional customer service is very important to me and I enjoy meeting new people and looking at ways in which I can help them with their cleaning challenges and controlling their costs.

Spectrum Cleaning is a company that places the customer at the centre of everything it is trying to achieve and I am constantly looking at ways to improve their experience with us.   My MD involves me in decisions which affect my clients and I like this because it makes me feel valued and like I can really make a positive difference on my customers behalf.

In my spare time I love being outdoors and walking my 2 dogs.  They both keep me very busy! Being around my friends and partner is a big part of my life and I love laughing and having fun, shopping and travelling with them. I have recently registered for some fitness courses and signed up for the gym as I feel it’s important to have a healthy lifestyle and love seeing the results. A good cardio workout is a great release for me and helps me manage my stress levels.

 Relationship Manager

Having recently joined the Spectrum team, I have taken on the role of Customer Relationship Manager.

Responsible for managing and developing existing accounts within the business. I am looking forward to meeting key contacts across accounts that I will be managing and assisting with, delivering exceptional customer service and excellent product knowledge to ensure the highest levels of customer satisfaction.

Prior to joining the Spectrum team I worked for a large technology distributor. I have enjoyed the switch to the cleaning distribution industry and find the science behind the chemicals very interesting!

I enjoy spending my spare time with family, out walking and watching Sheffield Steelers (ice hockey team) whenever I get the chance. I love living in Yorkshire, enjoying the outdoor opportunities and countryside within the area, although I’m always happy to spend time away on holiday!

Mark Mullin

Business Support Technician

My role makes me accountable for ensuring the seamless supply of products and services to our customers.  This involves a few responsibilities which include :

1) Replenishing stock levels to ensure continuous supply of products to fulfil customer demands

2) Mobilising new customer accounts to ensure we deliver what we have promised in the way of dispensers, dosing units and Hygiene Management Support.

3) Ensuring warehouse and distribution efficiencies

The above keeps me busy and love being part of the Spectrum "family" and my colleagues often call me "Mr Fixit" because I am the "go to" person in the company who completes a lot of the troubleshooting tasks.  Customer service is important to me and I always like to add value and help solve challenges wherever I can!

In my spare time I like to spend time with my family.  We like to take part in a reciprocal annual football exchange programme where we offer a German family hospitality over a long weekend and we then visit them the following year.  It is always very pleasant having them to stay with us and I love the German culture and food when we stay with them.

I have seven children so going on well needed holidays to Majorca are always welcomed in order to recharge the batteries!  I would love to live there one day!

Karen Veitch

Business Support Administrator

I joined Spectrum in March 2015.  Everyone works as a team and provides help and support and I soon felt as if I had worked here forever. I really enjoy my role and have learnt so much in the last 8 months including other roles in the company.   This is a new role to me as I have come from a housing background but a lot of the skills previously used transfer across to sales.

In my spare time I enjoy spending time with my husband John, my family and my friends.  I enjoy walking, reading, eating out, home design and shopping. Thanks to the support of Jo and another close friend I have changed my eating habits and lost nearly 2 stone. Sadly for the rest of the staff I no longer have a drawer full of chocolate and I mostly refuse bacon sandwiches!!! I try to walk for an hour every day. I feel so much better for having a healthier lifestyle.

Kelsey Moss

Sales Support Administrator

 I have recently joined the Spectrum team and have been made to feel extremely welcome and part of the team from the offset. In the short time I have been here I have already learnt so much on the processes and the company itself. I always strive to provide excellent customer service in my roles and as one of the main points of contact at the office, I would like to think this shows through to the customers here at Spectrum. I have previous admin experience, but at Spectrum it has been a lot faster paced and in-depth, which I am enjoying (although more hours in the day would be good).

I am mum to two young children, so in my spare time it is mainly family time and being taxi to the children and their various activities. I love outdoor activities and Scarborough is a great place to live, with having both the beach and woodlands for walks; which I love to take advantage of. Getting healthy and active is currently a big part of my life, and love to merge this with social activities and meeting with friends.

Warehouse Co-ordinator

I have recently joined the team at Spectrum in my role as Warehouse Co-ordinator and I am really enjoying organising and making the warehouse function the best it can be. The job is physically challenging and tiring, however, it provides me with an excellent workout and saves money on gym membership!

In my spare time I love going to music gigs and I enjoy a cheeky beer or two whilst I am there.  I find cooking a meal for family enjoyable and making a good brew for my Spectrum colleagues (milk last) makes me a popular member of the team! 

I am looking forward to becoming an integral part of Spectrums growth plan and hope to continue to have lots of laughs along the way!

Service & Product Distributor

I recently joined Spectrum in February this year as a Service & Product Distributor

My role involves making sure products are loaded onto the van and delivered to our customers. Excellent customer service is essential in my role. I am enjoying meeting new people and representing Spectrum. It is without doubt the best job I have ever had. Great staff and everyday there is a new challenge.

I enjoy spending quality time with my family. I also play pool at International level for Ireland.

Linda Spivey

Accounting Technician

I started my career working in the Foreign Exchange Department for Thomas Cook, which is where I met Jo (who also worked for Thomas Cook at the time.)  Ever since, we have remained good friends and it has been great working together again through Spectrum!

I now offer free lance book keeping services and Spectrum are one of several customers that buy in my professional services.

I have to say that I love being part of the team here at Spectrum, it's just like one big happy family.

 

Justin Jones

IT Consultant

I am happy to have recently joined Spectrum Cleaning Solutions as their IT consultant. With my strong background in London, managing projects for Dell Computer Services and working with clients such as British Telecom and the National Health Service, my aim is to simplify and improve the working practices within Spectrum and provide innovative online solutions for both ourselves and our customers.

In my spare time I enjoy cycling, watching cricket and football and playing poker and pool. I'm an avid reader of crime novels and I can't wait for the next series of the Walking Dead on TV.

 

Archie

Staff Companion and Customer Meet and Greet

I have been a part of Spectrum since May 2009 and enjoy my job of staff companion.  I like to meet and greet all the customers and suppliers who visit the trade counter.  My bark is worse than my bite and I especially like to make a fuss of Cliff the YDL delivery driver as he always has a pocket full of treats for me.

I often find a sunny spot in the office and while away my days, laying in the heat!  It's a very stressful job but I love it!