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Scarborough Sixth Form College

Established in 1973, Scarborough Sixth Form College is a provider of further education for around 1100 students, mainly aged between 16-18 years old. Six local schools feed into this further education facility. In recent years, the college has invested heavily in buildings and resources resulting in a modern university type feel. To ensure the college is maintained to the highest standards, it employs a team of housekeepers who are responsible for the general cleanliness and consumable replacement . A catering team manage the catering function and are responsible for this area’s cleanliness.

 

Challenge

As a place where students study, eat and socialise the college had concerns that the catering and housekeeping departments were using different providers with differing service levels, products and contract terms. The college recognised that this could lead to cost, stock and time management issues for the already busy catering and housekeeping managers and therefore felt that they could only ensure consistency if their requirements were consolidated into one supply proposal. Benefits would also be brought about by the staff being able to work in each department without being unfamiliar with the products and procedures.

Additional challenges came from :

  1. The catering department, who had just taken delivery of new equipment and had a brand new kitchen found their old products were no longer fit for purpose.
  2. The cleaning store had been reduced in size which was causing a stocking issue
  3. The facilities manager wanted to introduce environmentally and user friendly products, however the staff were very loyal to the products that they were currently using.

Solutions

The site was visited on several occasions to undertake a free no obligation survey to identify the what, why, when, where and how. This was followed by a presentation of a supply proposal which we believed would solve their issues and add value to their operation. The college staff were impressed with the environmentally friendly and versatile hard surface cleaning product and couldn't believe it was so effective in so many areas including, white board cleaning, sports hall stripping, floor cleaning, removing paint from the art room floor, removing scuff marks from walls, graffiti removal, chewing gum removal, carpet shampooing and upholstery stain pre spotting.

With extensive experience in supplying the education sector, with cleaning products and washroom services, Spectrum Cleaning Solutions were ideally placed to provide Sixth Form College with a one stop solution for both housekeeping and catering cleaning tasks alike. Spectrum were able to deliver a streamlined, cost effective range of products, including washroom consumables, which met all the cleaning needs of the college. Once the right products were selected and the prices were agreed, Spectrum installed free on loan equipment to guarantee low in use costs , delivered certified COSHH and Cleaning and Hygiene Science training to ensure all the team were using the products efficiently and safely.

In addition, Spectrum helped sort our the stock room and paid to dispose of products that were no longer required or out of date. Following on from this, a stock control system was implemented ensuring stock was available “just in time”.

Results

Since switching to Spectrum the housekeeping manager tells us she couldn't be more pleased with the products or the account management support and training she receives.

“We now have a versatile, environmentally friendly product that is highly effective and more importantly, safe for us to use. The free dosing systems ensure my team use just the right amount of chemical which is essential when managing budgets and the stock control system ensure we don’t have cash tied up in stock.”

“Spectrum are a trustworthy, friendly, local service and I know I can call upon them at any time for delivery or advice. They always go above and beyond with their customer care!”